Meet Gunner the therapy dog!

Open Today

09:00 - 20:00

Gunner, Orpington's resident therapy dog, will be at Nugent again on Tuesday 14 August from 11am till 2pm and Saturday 18 August from 12.30pm till 3.30pm. Read below to find out all about his last visit!


Gunner, Orpington’s resident therapy dog, has been at Nugent during this week’s half-term break, helping local children to practice their reading skills.

The free event, organised by Nugent’s owner, British Land, gave children the chance to read a book to Gunner while he sat and listened.

Gunner, a six-year-old German Shepherd, is part of the Therapy Dogs Nationwide charity, an organisation responsible for qualifying dogs to take part in therapy sessions.

The idea behind the reading sessions is that Gunner passes no judgement on the children’s ability to read – where many adults might – allowing them to read uninterrupted and ultimately building their confidence.

Gunner also regularly visits care homes, primary schools and special needs schools across Orpington to provide comfort to patients as part of his dog therapy duties.

Tina Powley, centre manager at Nugent, said: “We are always looking for new experiences to offer customers while they shop with us, and we were keen to put on an event that would not only be fun for children during the half-term break, but also educational.

“Gunner went down brilliantly with children and parents alike, and it was brilliant to see and hear the children bring the stories to life.”

Lois Hyett, Gunner’s owner and volunteer at Therapy Dogs Nationwide, said: “Gunner has been a therapy dog since he was 11 months old. His temperament and character led me to apply to join the charity and I’m proud of all the work he has done to date to help people across the region.

“Myself and Gunner love getting out and meeting people across the region and thoroughly enjoyed our time at Nugent.”

The dog therapy event was part of a wider programme of community initiatives at Nugent this year, including the upcoming Young Reader’s Programme, in partnership with the National Literacy Trust, which will see local schools visit the centre to take part in literacy-themed storytelling sessions. Nugent has also recently joined the Dementia Action Alliance, with all staff now fully trained to support shoppers living with dementia.

In recognition of this, Nugent’s centre manager, Tina Powley, has received an award from British Land for her work in the community. The centre has also been recognised with a gold customer service accreditation in the British Land Excellence Awards.  



General Opening Times


Store opening times may vary. Food will be open later – please check retailer websites for further details.

Additional opening times

Nugent Orpington Store opening times may vary. Food will be open later – please check retailer websites for further details.

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

Getting here

Cray Avenue
01689 835134
  • Car

    Nugent is located on the A224 (Cray Avenue) just north of the Orpington By-Pass. Travelling southbound on the M25, exit at J3 onto the westbound A20 and stay on until the roundabout (Sevenoaks Way). Take 1st exit, continue for 1 mile and Nugent will be on your left immediately after going under the rail bridge. From M25 northbound, exit westbound at J4 and remain westbound for half a mile. Take the 3rd exit at the roundabout and stay on Orpington By-Pass for 4 miles until you reach the shopping park on the right. If using GPS or Sat Nav, enter BR5 3RP as the destination for directions from your location.

  • Train

    St Mary Cray train station is less than half a mile from Nugent. There are regular services to St Mary Cray station from Central London, Gillingham, Sevenoaks or Ashford International. Detailed train information can be found at the Train Line.

  • Bus

    The bus services that go to the park are: 51, R1, N47, B14 and R11. For full information on bus routes and timetables visit Transport for London or Arriva.


There are 4 sets of bicycle racks and a total of 23 bicycle bays around Nugent.

We have over 320* free parking spaces - all of which are absolutely FREE for three hours. Please note that all vehicles entering and exiting the park will have their registration number scanned by an Automatic Number Plate Recognition system. Any vehicle on site over the three hour maximum stay period will be liable to a parking fine as explained by on-site signage. 

*for up to 3 hours

Please note, the main gates to the carpark and centre will close at midnight every night and re-open at 6am.

For any parking queries please contact
To appeal Parking Charge Notices you must follow the appeals process which can be processed online or by post;
Post: High View Parking Ltd, PO BOX 3573, Barnet, EN5 9QA

Toilets and disabled facilities can be found within Debenhams, Marks & Spencer, Nando's and Costa.

There is a baby change room for both mums and dads in Mothercare and Marks & Spencer.


A number of stores within the park offer a Click & Collect service - please see individual store pages under the 'Shops' tab for more information.

We offer a free BT Wifi service to all customers so you can surf while you shop.

If you have lost something while visiting Nugent then please contact our Security Team on 01689 835 134. Please note that we will ask for proof of ownership to make sure we give property back to its rightful owner.

Download centre map