FAQs

What are Nugent's opening hours?

Nugent is open seven days a week. For individual store opening hours please check specific retailers.

Nugent is open seven days a week. For individual store opening hours please check specific retailers.

When is the car park open, and how many spaces do you have? Are there disabled/parent and child spaces?

The car park is open each day from 6.30am - 11.30pm. There are over 320 parking spaces - all of which are free to use.  However, there is a 3-hour stay limit on parking.

The car park is open each day from 6.30am - 11.30pm. There are over 320 parking spaces - all of which are free to use.  However, there is a 3-hour stay limit on parking.

Please note that all vehicles entering and exiting the park will have their registration number scanned by an Automatic Number Plate Recognition system. Any vehicle on site over the 3-hour maximum stay period will be liable to a parking fine as displayed on the signage on site.

If you would like to contact the car parking operators please see details below:

Email: parking@parkingeye.co.uk
Website: www.parkingeye.co.uk
Address: ParkingEye Limited, PO Box 565, Chorley, PR6 6HT

What are the nearest transport links?

The centre is easily accessed by car, as it is located on Cray Avenue on the A224 in Orpington. If driving via the M25, take the exit at J3 if you're travelling from the north, or J4 from the south. Sat Nav postcode is BR5 3RP.

The centre is easily accessed by car, as it is located on Cray Avenue on the A224 in Orpington. If driving via the M25, take the exit at J3 if you're travelling from the north, or J4 from the south. Sat Nav postcode is BR5 3RP.

There are bus stops nearby, and the bus services that go to the park are: 51, R1, N47, B14 and R11.

The nearest train station to Nugent Shopping Park is St Mary Cray. The station is a brief half mile walk, with signposts leading to the park. 

Find more details in the Getting here section. 

Does the site have Shopmobility facilities?

There currently isn't a shopmobility scheme running at Nugent.

There currently isn't a shopmobility scheme running at Nugent.

How accessible is Nugent?

All stores are wheelchair and pushchair friendly. Lift Access is available in M&S, Laura Ashley, Hobby Craft, Next and Debenhams.

All stores are wheelchair and pushchair friendly. Lift Access is available in M&S, Laura Ashley, Hobby Craft, Next and Debenhams.

Are there places to eat and drink?

We have a number of fantastic options.

We have a number of fantastic options.

Where are the toilets? Are there disabled facilities?

Toilets and disabled facilities can be found within Debenhams, Marks & Spencer, Nando's and Costa.

Toilets and disabled facilities can be found within Debenhams, Marks & Spencer, Nando's and Costa.

Are there baby changing/feeding facilities?

There are baby changing rooms in Mothercare, Debenhams, Marks & Spencer, Nando's and Costa.

There are baby changing rooms in Mothercare, Debenhams, Marks & Spencer, Nando's and Costa.

What should I do if I think I've lost something onsite?

If you have lost something while visiting Nugent Shopping Park then please contact our Security team on 01689 835 134.

If you have lost something while visiting Nugent Shopping Park then please contact our Security team on 01689 835 134.

Please note that we will ask for proof of ownership to make sure we give property back to its rightful owner.

Where can I find out about job vacancies on site?

Job vacancies in the shops within the centre are displayed in the Jobs section of the website. You can also contact the shops directly.

Job vacancies in the shops within the centre are displayed in the Jobs section of the website. You can also contact the shops directly.

Does the Nugent have Wifi?

Nugent offers all of its customers a free BT Wifi service. Use BT Wifi by selecting it in your network connection options, then simply register and you're ready to go!

Nugent offers all of its customers a free BT Wifi service. Use BT Wifi by selecting it in your network connection options, then simply register and you're ready to go!

Are dogs allowed in Nugent?

Assistance dogs are welcome throughout Nugent but all other pooches are restricted to the outdoors. Please bear this in mind if planning a long browsing visit.

Assistance dogs are welcome throughout Nugent but all other pooches are restricted to the outdoors. Please bear this in mind if planning a long browsing visit.

General Opening Times

Monday
09:00
-
20:00
Tuesday
09:00
-
20:00
Wednesday
09:00
-
20:00
Thursday
09:00
-
20:00
Friday
09:00
-
20:00
Saturday
09:00
-
20:00
Sunday
10:00
-
17:00

Store opening times may vary. Food will be open later – please check retailer websites for further details.

Additional opening times

Store opening times may vary. Food will be open later – please check retailer websites for further details.

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

Getting here

Nugent
Cray Avenue
Orpington
Kent
BR5 3RP
01689 835134
  • Car

    Nugent is located on the A224 (Cray Avenue) just north of the Orpington By-Pass. Travelling southbound on the M25, exit at J3 onto the westbound A20 and stay on until the roundabout (Sevenoaks Way). Take 1st exit, continue for 1 mile and Nugent will be on your left immediately after going under the rail bridge. From M25 northbound, exit westbound at J4 and remain westbound for half a mile. Take the 3rd exit at the roundabout and stay on Orpington By-Pass for 4 miles until you reach the shopping park on the right. If using GPS or Sat Nav, enter BR5 3RP as the destination for directions from your location.

  • Train

    St Mary Cray train station is less than half a mile from Nugent. There are regular services to St Mary Cray station from Central London, Gillingham, Sevenoaks or Ashford International. Detailed train information can be found at the Train Line.

  • Bus

    The bus services that go to the park are: 51, R1, N47, B14 and R11. For full information on bus routes and timetables visit Transport for London or Arriva.

Facilities

There are 4 sets of bicycle racks and a total of 23 bicycle bays around Nugent.

We have over 320* free parking spaces - all of which are absolutely FREE for three hours. Please note that all vehicles entering and exiting the park will have their registration number scanned by an Automatic Number Plate Recognition system. Any vehicle on site over the three hour maximum stay period will be liable to a parking fine as explained by on-site signage. The car park is operated by ParkingEye who can be contacted by email

*for up to 3 hours

Please note, the main gates to the carpark and centre will close at midnight every night and re-open at 6am.

Toilets and disabled facilities can be found within Debenhams, Marks & Spencer, Nando's and Costa.

There is a baby change room for both mums and dads in Mothercare and Marks & Spencer.

Services

A number of stores within the park offer a Click & Collect service - please see individual store pages under the 'Shops' tab for more information.

We offer a free BT Wifi service to all customers so you can surf while you shop.

If you have lost something while visiting Nugent then please contact our Security Team on 01689 835 134. Please note that we will ask for proof of ownership to make sure we give property back to its rightful owner.